Do not expect face-to-face contact with an online editing service. Instead know what you want and be sure to look for those qualities.
referrals
Some Pointers for Finding a Good Online University
Finding a good online school that matches your needs starts with making sure the school is real and not a fake diploma mill. Some pointers to evaluate a school.
The Value of Referrals
We all refer. Word of mouth gives one confidence in the product or service. Even more important with your own writing to feel confident about an editor.