Submission Guidelines


Send your very best effort to Language Online (LOL).

  1. The idea is to help you go at least one step further.
  2. If you leave the basics to us, that is what we have to focus on. If you do your best to cover the basics, we can focus on the next level for you and refine your work.
  3. It is really easy to see what level we are working on.
  4. We simply cannot jump from basic to perfect in one edit.

Making sure of the following will ensure no delays:

  • LOL’s partnered schools use APA 6th format: specify if different, e.g. MLA, Turabian, Chicago, Harvard.
  • Send your school’s guide if you have one. They do change and no guarantee we will have the latest version. So just send.
  • Send your document for editing in MSWord file: any version (2003, 2007, 2010, 2013).
  • If using a template, keep your document in your template: only way formatting checks can be done accurately. Quite often we will add our own Language Online Template.
  • If you only want a portion of your document checked, advisable to send the whole document, template and all. Just be very clear in the comment box about what needs to be edited or reviewed. State page numbers, chapters or section headings. Avoid a series of emails to clarify as it is a recipe for errors and of course slows down the whole process.
  • All schools have style preferences. The idea is to include anything that can help your editor help you. Examples of the kind of supporting documents to submit:  style guides, checklists, feedback from chair/advisor, or committee feedback. Many schools actually provide a style sheet for editors.
  • The document you want edited, needs to be a clean document with no tracking or comments by anyone else. We will not clean up a document like this. Instead we have to ask for a clean version. This causes unnecessary delays.
  • Page count: the whole payment process depends on a correct page count:
  • Our definition of a page:
    • Text Page
      • 1 or 1½ inch left margin
      • Times New Roman font
      • 12 point
      • Double spaced
      • Usually gives 250-300 words
      • We do not fuss about the exact word count if the above is how your document is set up
      • Otherwise use an average of 275 words and work out a page equivalent
    • Non-Text Page count as is. Could include:
      • Front pages: title/cover page, copyright page, approval/signature page, abstract/executive summary, dedication, Table of Contents, List of tables or figures or appendices or definitions, or any other type of page specific to your institution.
      • Back pages: references, appendices, notes, or specific pages.
      • Tables, figures.
  • Every page you include for editing or reviewing needs to be counted: be it a text page or non-text page. State your page or equivalent page count (if not using the standard 275 words per page format) clearly in your submission. Miscounts mean emails and delays.
    • LOL reserves the right to double check the word count if concerned about the length. Really not polite or considerate to try and sneak extra words past an editor. Good recipe for bad vibes. If you do not have the 275 average page count, rather send the document to LOL for an equivalent page count calculation. We will do it with pleasure to avoid a series of emails after submission.
    • All paid-for pages will be checked thoroughly. Crosschecks can only be done if the page has been paid for.
    • If you want the TOC and figure, table, appendices, or definition lists checked or created for dynamic linking, include them and pay for them. And pay for the LOL / APA template to be added.
    • It is recommended that the Table of Contents and the References be included for editing and payment every time.
    • A number of important crosschecks take place between the chapters and the Table of Contents, any lists, and the References: so best to include them in payment.
    • Even if not paying for certain pages, send a complete document. Certain checks cannot be done if some pages are missing.

Payment process:

3 steps: submit documents, choose edit type, pay. Payment via PayPal account or by credit card.

  1. First submit relevant files using Submission Form tab. Be methodical and fill all the fields. Add the document for editing. Also fields to add any feedback your received and a school style guide.
  2. Once you click send, you will be taken to a payment option /services/: choose either the Copy Edit or the Content Edit and the Template options.
  3. Add number of pages.
  4. If unsure or nervous about paying online, download the pfd that will walk you through the payment process.

No hidden costs: a simple per-page rate provided you have calculated or counted correctly.

Time to edit your paper depends on the length. Important to allow us the time to do good work for you!

  • add 1 day to total for administration
  • 10 pages per day up to 100 pages (max 10 days)
  • thereafter, add 1 day per 15 pages

Your expectations versus reality:

  1. Writing is a dynamic process. As you make constant changes, so new errors could occur; thus constant checking is a reality.
  2. It is unlikely that one edit is going to sort out everything. There are always going to be more changes. No publishing house would ever risk its reputation on one edit: Why should you? Think of sweeping as an analogy. Do you get all the leaves the first time? No. So a repeated sweep is necessary. Do more leaves fall (new errors happen as you rewrite)? Yes.
  3. The best results are achieved where we work together long term: where you submit regularly. There are basically four stages in your writing: your proposal chapters, your proposal, your end chapters, and your final dissertation. Ideally each chapter should be edited as completed, then the proposal, then the next chapters and finally the dissertation. Sometimes you will need to resubmit for editing when you make major changes. There is no one rule how it will be for every student, but constant rewrites and therefore repeated edits make a document stronger.
  4. Of course we understand that repeated submissions are finance and time driven: but be realistic and do not expect one edit to be the magic bullet. And don’t let anyone tell you it should be.
  5. Just a reminder that getting the page count correct, avoids unnecessary emails. Rather have us count the pages upfront if unsure.
  6. Be assured that all information is confidential.

Here are the kind of pages that we expect in a standard edit:

  1. If you choose to have any of the pages below reviewed, you need to include them in the page count.
  2. Title Page
  3. Signature Sheet/Approval page
  4. Abstract
  5. Acknowledgements
  6. Dedication
  7. Table of Contents for Dissertation (this involves checking the whole documents heading structure)
  8. List/Table of Tables (this involves checking the whole document)
  9. List/Table of Figures (this involves checking the whole document)
  10. Chapter 1: Introduction
  11. Chapter 2: Review of Literature
  12. Chapter 3: Method
  13. Chapter 4: Data Analysis  and Results
  14. Chapter 5: Discussion, Conclusions, and Recommendations
  15. References
  16. Appendix/Appendices
  17. Some extra pages a university might have:
  18. Different kinds of cover pages (very university specific)
  19. Separate copyright page
  20. Extra Lists/Tables: for example, appendices, definitions, etc.